Refund & Return Policy
Last Updated: Jan., 3rd 2025.
Thank you for shopping at The Hook Marketing. We strive to provide high-quality digital products and services. Please read our refund and return policy carefully before making a purchase.
1. No Refunds & No Returns
Due to the nature of digital products, all sales are final. Once a digital product has been purchased and delivered, refunds or returns are not possible. We encourage you to carefully review all product details before making a purchase.
2. Resolving Issues with Digital Products
If you experience any issues with your purchased digital product, you must contact us within 7 days of purchase at [email protected]. We will make reasonable efforts to resolve the issue, which may include:
- Providing technical support.
- Delivering the product again if there was an issue with access or download.
- Offering alternative solutions at our discretion.
If the issue cannot be resolved, further action will be taken in accordance with Lithuanian law.
3. Exceptions
We may consider refunds in exceptional cases, such as:
- A duplicate purchase was made by mistake.
Any exception is at our sole discretion and must be requested within 7 days of purchase.
4. Legal Compliance
All transactions and disputes are subject to Lithuanian law. By purchasing from our Website, you agree to be bound by these terms and conditions.
5. Contact Us
If you have any questions regarding this policy or need assistance, please contact us at:
The Hook Marketing
Email: [email protected]
Website: thehookmarketing.eu
Thank you for understanding our policies and supporting The Hook Marketing!